NEW 360i Report On Hispanic Digital Influencers

Key Findings— 360i Report on Hispanic Digital Influencers

  1.  72% of Hispanic digital influencers choose to communicate in English. And, since Hispanic influencers who communicate in English tend to share more promotional content and equity content rather than personal anecdotes (which are favored by those who communicate in Spanish), there is a ripe opportunity for brands to enter conversations in a valuable way.
  2. General population influencers demonstrate more diversity in what motivates the types of content they share. Hispanic Influencers are primarily motivated by shared cultural ties, and they express culture in four distinct ways. It’s important for brands to understand the specific mindset of the influencer they are trying to reach so they can tailor their approach accordingly.
    • Informative Mindset (63% of posts analyzed): to inform/educate readers on their area of expertise (topics: cuisine, child raising techniques, language, etc.)
    • Creative Mindset (23%): Learning through blogging and sharing
    • Personal Mindset (8%): Seeking companionship from readers by detailing theirlife journeys of assimilation and acculturation
    • Awareness Mindset (6%): Recognize social and cultural challenges breakthroughs and accomplishments, and seek to spread awareness about these issues among the community
  3. Hispanic influencers include photos in 54% of their posts and links in 65% of posts. Brands should keep this in mind, and include such content and assets in their outreach.
    • Roughly 33% of images posted tie back to recipe creations, coinciding the cultural importance of meals to the Hispanic Community.
    • 25% of shared links are promotional, driving back to brand or product websites.

c/o:  Hispanic PR Blog

Multicultural Marketing: 12 Essentials For 2012

We’re fully into the new year and for those companies that want to get serious about their multicultural consumers here are 12 key ideas to consider for 2012:

  1. Hire more people of color!  This should be a no-brainer but the lack of diversity in many companies is still astounding – you should have employees who reflect the consumers you’re trying to attract.
  2. Multicultural consumers are an often overlooked and under funded business opportunity.  If you really want to attract Hispanics and African Americans stop being so stingy with your multicultural marketing budget. This is a substantial market that’s only getting bigger – allocate your budget accordingly.
  3. Find examples of who’s doing multicultural marketing right, like Gain detergent’s Anything but Ordinary campaign, and who’s doing it very wrong (sorry, Men’s Warehouse) – and if you can’t tell the difference then contact us.
  4. Represent today’s diverse marketplace. An overwhelming majority of African Americans and Hispanics say most brands are not reaching them in large part because advertising does a very poor job of showing diversity.
  5. Add some diversity to your diversity.  The majority of us interact with many different kinds of people everyday so stop with the all African American, or all Hispanic, or all White ads – mix it up because that’s the world we live in.
  6. Tweeting?  Check.  Facebook page?  Check.  On Google+?  Check.  No doubt these are the go-to sites for everyone but if your company doesn’t have a specific social media strategy targeting Hispanics and African Americans then you’re missing a huge opportunity.  We can help you connect with these consumers.
  7. Surprisingly few companies bother to translate their online marketing efforts (e.g. Twitter, Facebook, corporate websites) into Spanish – big mistake – a large portion of Spanish only speakers visit Spanish language sites exclusively.  Companies who want to target Spanish speakers can benefit from increasing their marketing efforts to address this underserved audience.
  8. Translating your marketing efforts into Spanish is a good first step but if you really want to connect with Latino consumers you need to understand the cultural drivers behind their attitudes, behaviors and preferences.
  9. Given the diverse nature of multicultural Internet users the micro targeting of different segments should be coupled with your overall targeting to a wider general audiences.  If you’re not sure where you should be micro targeting then let us help.
  10. It’s a fact.  Hispanics utilize their mobile devices more than any other group that means you should develop a Latino focused mobile strategy.
  11. Given the high proportion of Hispanics aged 18- 34, Hispanics are poised to greatly influence trends across all categories. Begin to focus on these younger consumers because their preferences will soon outweigh those of other ethnic groups.
  12.  While it’s true the Hispanic market is growing exponentially don’t forget your African American audience.  Black household incomes have grown faster than Asian, Hispanic, or non-Hispanic white household incomes over the past two decades and the median income of Black married couples far exceeds that of Hispanic couples.  Find out more…

Ethnic Groups Don’t See Themselves In Advertising, Digital Content

Creative that appeals to race, background is key to engagement. 

Brands that want to reach ethnic minorities online are not doing a very good job, according to some research. An April 2011 survey by Yahoo!Mindshare and Added Value found that according to Hispanics, blacks and Asian-Americans, digital advertising does not engage them. When asked for three brands doing a good job reaching them, most said they couldn’t name even one.

One big reason was that respondents felt their ethnic groups were poorly represented in messaging. Some 78% of blacks, 74% of Hispanics and 72% of Asians surveyed agreed that diversity in ads is the best reflection of the real world. And nearly as many in each group said ads should show more of that diversity.

Read more here

Public Radio In Spanish Gives US Latinos A Voice

Tune in to Radio Bilingue, and you will hear — in Spanish — breaking news, debates about taxes or health care reform and songs spanning the Latino music spectrum.

As the only Spanish-language, non-commercial public radio network in the U.S., Fresno-based Radio Bilingue reaches an estimated 500,000 Latino listeners per week. It airs on 7 FM stations, via 100 affiliates and on the Internet.

Controlled by Latinos and run by a Harvard-educated former farmworker, the network fills a crucial gap in public broadcasting, which attracts overwhelmingly white, middle or upper class, English speaking audiences. Radio Bilingue targets immigrant and first generation Latinos who are predominantly low-income, young and undereducated.

Experts say the network’s efforts to foster civic engagement are key as the number of Latinos keeps growing and the nation moves toward a presidential election.

c/o:  Radio Bilingüe

Racial Identity Is Changing Among Latinos

Some first, second, and later generation Latinos in the United States are not identifying ethnically as Latino as they integrate into the fabric of American society, a recent USC Dornsife study found. On the American Community Survey (ACS), which is administered by the U.S. Census Bureau, many people with Latin American ancestry do not identify ethnically as Hispanic.

The study led by Amon Emeka and Jody Agius Vallejo, assistant professors of sociology in USC Dornsife, examines why Latinos often do not choose a Latino ethnic identification on U.S. Census surveys. Emeka and Agius Vallejo’s paper was published in the November 2011 issue of Social Science Research.

c/o:  PhysOrg.com

Hispanics Prefer to “Talk About” Facebook Activities Rather Than “Like” Them

Facebook’s new “talking about” feature has everybody buzzing. This automatically deployed tool reports on what their friends are “talking about” by providing instantaneous updates in their news feeds. No one is more interested to see what new information these changes will yield than marketers.

One emerging trend that’s raised the attention of digital marketers is what this new “Talking About” feature reveals about Hispanic social media users. According to data reported by ClickZ News, Hispanic users are more likely to “talk about” a business or organization than they are to “like” them. Even more revealing is the fact that the many “popular” sites geared towards Hispanics aren’t the ones that generate the most discussion.

For example, Facebook en Espanol has collected nearly 9,500,000 “likes,” however, only 1.7 percent of the users who say they like it have engaged in discussion or link sharing.

 

Conversely, Wendy’s Latino, a page with only around 3,700 “likes” has had even more success getting people to “talk about” its page – nearly 50 percent of users who like it contribute to the site in another way.

For marketers, one of the important early trend is that Hispanic audiences appear to prefer engaging with smaller, more personalized pages like Wendy’s Latino rather than larger, more generic ones such as Facebook en Espanol. In order to have online users contribute, and therefore expand the usage of the new “talking about” feature, the content being shared must have an intrinsic value to the Latino audience. Posts that engage users by asking pressing or thought-provoking questions are more likely to see success, as do posts about Latino holidays, humor or celebrities.

c/o:  Semcasting

Social Media Listening: Understanding Your Latin American and Hispanic Customers

If you are a multinational company with global customers, you could have the challenge in social media of understanding who your audience is and what they are talking about. This is especially true if part of your customers are Hispanics or Latin Americans. There are many differences when listening to this audience:

  • Most of them speak Spanglish
  • Others are bi-cultural but speak only English
  • Some just speak Spanish
  • Many of them are local to your market
  • Spanish has many variations from country to country or city to city

These audiences are not identical, and geographical differences play a big role, including cultural differences. Listening to the Hispanic and Latin American segments should be versioned to the different segments or niches in your social media channels. This means that you need to understand how to listen to their social conversations and figure out which social channels are more effective to reach your Latino audience.

c/o: Radian6

Blacks, Hispanics Follow More Public Figures on Social Media

Connecting with politicians, celebrities and athletes is a low priority for most social media users, but it’s significantly more common among black and Hispanic users than among whites, according to a new study from the Pew Internet and American Life Project.

Twitter users are also more likely to say following public figures is a major or minor reason they go to social media compared with people on Facebook and other social media sites, the study reported.

About 10 percent of black social media users and 11 percent of Hispanic users say reading comments from public figures is a major reason they use social media compared with just 3 percent of white users, according to the report. About 31 percent of black and 26 percent of Hispanic users say this is a minor reason they’re on social media, compared with 16 percent of white users.

c/o:  NextGov