Watch: How Etsy’s Model Could Solve The Tech Industry’s Diversity Problem

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A grant program targeting women increased Etsy’s female engineer count by 500% in a year. It’s a model that could work for increasing diversity across the board.

Silicon Valley–and Alley–present themselves as the ultimate meritocracy. Anyone can succeed in tech, regardless of their gender, race, or choice of footwear, as long as they’ve got the smarts. Right? In theory, the answer is yes. But take a look at the makeup of most major companies, and you’ll find a wealth of white, male employees.

As Etsy CTO Kellan Elliott-McCrea pointed out in a lecture recently posted on First Round Capital’s blog, the lack of diversity in the tech industry isn’t always for want of trying. Faced with problems created by an all-male engineering team, Elliott-McCrea set out to increase the number of female engineers at Etsy in 2010. After a year of miserable results (they actually lost 35% of their women engineers), he tried a new approach that has since transformed the gender makeup of Etsy’s team. Brett Berson explains:

Mark Hedlund, Etsy’s VP of Engineering, launched “Etsy Hacker Grants” to provide needs-based scholarships to talented women engineers enrolling in Hacker School (a three-month hands-on course designed to teach people how to become better engineers). A number of studies, like one from CMU, have shown that people perform better in math and sciences if fifty percent of the participants are women, so gender distribution was a key metric in future Hacker School classes.

Etsy ran this program in the Summer and Fall of 2012 and watched the number of applications skyrocket each time. And in the summer of 2012, women ended up making up over half of the Hacker School class! For Etsy, the process was objectively worth the investment. If you figure that there’s normally a $20,000 placement fee, Etsy was able to hire eight candidates. You do the math.

So increasing their female team count wasn’t a simple matter of finding qualified female engineers–it was a matter of investing in them. Because women engineers tend to not have enough hands-on experience, they might not always get the job. But running a camp that gives them those experiences, and lets Etsy get to know the candidates, solves problems on both sides of the table.

Etsy’s approach offers a model for any growing company angling to build a diverse team. As BetaBeat’s Nitasha Tiku pointed out a few weeks back, discrimination isn’t usually the result of a single lone actor. “Often it’s a confluence of factors that inspire people to see you as enough of an ‘other’ to underestimate you, ignore you, deny you access, or simply not want to help,” she noted. Etsy’s Hacker Grants, along with the similar Silicon Valley Boot Camp, offer a systematic solution to a systematic problem.

Read more here.

Social Network Usage By Race/Ethnicity

ImageMany businesses that are savvy enough to not only utilize social networking but also recognize this medium’s power among people of color will want to check out the recent Pew Study on how demographics play out across various social media services.

Here’s a quick overview:

  • Black folks over index on Twitter (26%) and Hispanics (19%) prefer it more than whites (14%)
  • Whites (white women, in particular) love Pinterest (18%); Blacks (8%); Hispanics (10%)
  • Blacks (23%) and Hispanics (18%) use Instagram far more than whites (11%)
  • Almost everyone black, white or brown, uses Facebook

Why do Blacks and Hispanics utilize Twitter and Instagram more than whites?  The answer probably has something to do with the lack of diverse stories in the media.  Services like Twitter and Instagram allow people of color more accessibility and control to information that is specific to them.  It provides a channel and a platform for their voice to be heard in a way that it usually is not.

Read more:  Pew Internet

‘Brands Love Bloggers’ Program Renewed: 125 Latino and Multicultural Bloggers will attend Hispanicize 2013 Free

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Latino and multicultural bloggers are getting an early Valentine’s Day present today courtesy of Hispanicize 2013 sponsors and the Latina Mom Bloggers network. Thanks to strong corporate support from some of the nation’s largest Hispanic brands, media companies and marketing … Continue reading

Cultural Relevancy

There is a growing necessity for brand marketers to provide culturally relevant content and messaging that specifically targets US Hispanics. In fact, Nielsen’s recent study, The Hispanic Market Imperative – clearly states that Hispanics are the largest immigrant group to exhibit significant sustainability of their culture and are not disappearing into the American melting pot. Now that we have confirmed that cultural sustainability matters to US Hispanics, companies must become more educated about the Latino community not just as consumers – but more importantly, as people and the identity we represent as a diverse community. They must recognize that Hispanics buy brands that empower their cultural relevancy.

Read more: Hispanic Trending

U.S. Future “Unthinkable” Without Hispanic Population

The enormous demographic growth and buying power of the Hispanic population give this community a key role in the present and future of the United States, experts in Miami agreed on Thursday.

The figures and statistics confirm that “it’s going to be impossible to think about the future of the U.S. without thinking about Hispanics,” emasized Leo F. Estrada, UCLA associate professor or urban planning.

 
Read more:  Fox News Latino

Agencies Risk Becoming Irrelevant In A Multicultural America

As ad agency honchos descended on LA Last week for their annual convention, the executives would have benefited from a short ride to Hollywood Boulevard, home of the Kodak Theatre, for a moment of reflection. Just as disregarding the impact of digital technology led to making the Kodak brand irrelevant, general-market agencies are risking becoming irrelevant as well by ignoring the cultural and ethnic diversification of America.

Our society is moving toward becoming truly multicultural. According to the 2010 Census, the so-called minority population, mostly Hispanic, African-American and Asian-American, is rapidly rising and now makes up 35% of the population. It is an unmistakable trend that will make these multicultural groups the majority by mid-century. California, Hawaii, New Mexico, and Texas – as well as the District of Columbia already have so-called minority populations that have exceeded 50%.

Read more: Forbes

Doing Multicultural Advertising Right: Carnival Cruise Lines

What’s the future of advertising in the multicultural world in which we live? I officially predict the fall of multicultural advertising and the rise of advertising that’s multicultural.

Riding the PATH train last week from New York to Hoboken, I spied a great ad for Carnival Cruise Lines. It featured a couple on a ship having fun in the pool. The man was a light-skinned Hispanic male while the Hispanic woman was dark skinned. But that was not the first thing I noticed. The first thing I noticed was this fun-loving couple enjoying each other on a Carnival Cruise.

The ad has as much meaning to members of the Hispanic community who see it as it does for me, a White Boomer. Hispanics get to see themselves represented in an ad for a mainstream brand—more popular and prevalent in today’s landscape but still not the norm. I saw a couple having fun and thought it might be a good idea to follow in their footsteps. I could certainly use a trip to the Caribbean.

It was one of the first ads I can remember seeing that crosses cultures in such a simple, honest and successful way. Unselfconsciously. So many marketers still make the mistake of continuing to market in silos.

Carnival touched everyone in one execution, without trying to prove a point. And, it likely made members of the new majority feel pretty valued in the process.

The ad finally made the lyrics sung by Jack Jones from 1977 to 1985 and Dionne Warwick from 1985 to 1986 ring true. “Love, exciting and new. Come aboard. We’re expecting you … The Love Boat promises something for everyone.”

On my crowded train, I enjoyed the reprieve (and memories) the ad provoked. I was also proud of our industry for reaching out to all Americans, the majority becoming the minority and the minority becoming the majority.

Read more at:  Adweek

Super Bowl Ads Fail To Connect With Multicultural Consumers

Great commentary, from Dr. Felipe Korzenny, on the lack of diversity in last night’s Super Bowl ads.  However, I believe the majority of multicultural consumers ARE looking for fair representation…

Marketers seem to be missing the ball. Madison Avenue and its chronic lack of cultural awareness and representation are evident in the 2012 Super Bowl ads. Blacks and Hispanics can only be seen in the background and as factory or service workers of some type. An online car seller shows a Black buyer a a main character, and a car ad shows a couple of Inuits as main characters, other than that it looks like non-Hispanic Whites own the show along with multiple dogs and polar bears.

Listen I love non-Hispanic Whites, dogs, polar bears, and most other interesting and cute characters.  That is not the issue.  The issue is that minorities are about 40% of the total population in the US and they are almost invisible and stereotyped in the most prominent ad event in the United States. And I am not asking for fair representation. That is not the issue either.  I am advocating for business sense. How can emerging minorities identify with brands if they are not seen associated with them? And, how can they be compelled if the cultural values of these minorities are not represented?

As I was enjoying the Super Bowl ads it came to mind how our industry is still incredibly naive about what is driving the economy and innovation in this great Country. Emerging minorities are driving technology adoption and have larger families. I am mystified as to how can advertising firms miss the changing cultural environment of the US.  I thought I would share my surprise.

c/o:  The Blog of Dr. Felipe Korzenny

Understanding Multicultural Marketing

Really interesting study conducted by Yahoo! and Mindshare.  While I always love to see data on the multicultural market I think the hard part for most marketers is how they can utilize it.  The data presented here is a great start but what could add real strategic value are specific recommendations on content, how to achieve true authenticity and insights into the cultural values that define these consumers.  All things someone with multicultural expertise can identify – which is why every company needs access to a multicultural expert.

Here’s an excerpt from the article:

There is a strong benefit for marketers who are able to “speak ethnicity” in their advertising. When done correctly, ethnicities are more likely to notice your brand and talk about it with their communities. By understanding what categories matter to ethnic consumers and speaking to them with an authentic voice, marketers can tap into this critical audience as the U.S. consumer markets continue to evolve and grow.

Read more at:  Yahoo! Advertising Solutions

 

How Do You Determine Race And Ethnicity Online?

As marketers realize the importance of social media in regard to multicultural consumers the question of how to determine black, from brown, from white is a big one.  However the next question to ask is if this online racial profiling is a smart social media strategy?

 has a great blog post about this over at ZDNet.